Last Updated: 4th April, 2025
Website: https://zimbapay.com

1. Introduction

Zimbapay respects your privacy. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website and services.

By using Zimbapay.com, you agree to the collection and use of information in accordance with this policy.

2. Who We Are

Zimbapay is a Nigerian-based business that:

  • Buys and sells cryptocurrency manually
  • Offers crypto swaps and conversions
  • Facilitates global delivery of selected gift items through third-party dropshipping services

Our physical address:
Shop C3/2, Trans Wonderland Complex, Bodija, Ibadan, Nigeria
Email: helpcenter@zimbapay.com

3. What Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Wallet addresses (for crypto transactions)
  • Shipping address (for gift item orders)

b. Transaction Information

  • Amount sent or received
  • Payment method used
  • Timestamps and transaction IDs

c. Technical Information

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited and time spent

d. Cookies and Tracking Technologies

We use cookies to:

  • Improve your browsing experience
  • Analyze traffic and site usage
  • Remember your preferences

4. How We Use Your Information

We use the information we collect to:

  • Process crypto trades and swaps
  • Facilitate gift order fulfillment
  • Provide customer support
  • Improve our website and services
  • Communicate important updates and offers
  • Prevent fraud and ensure platform security

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with:

  • Trusted third-party partners (e.g., Printify for gift delivery)
  • Law enforcement or regulatory bodies, if legally required
  • Payment processors for completing verified transactions

Each third party is obligated to handle your data in line with this Privacy Policy.

6. How We Protect Your Data

We implement industry-standard security practices, including:

  • SSL encryption
  • Restricted database access
  • Internal data protection protocols

However, no method of transmission over the internet is 100% secure. You use our platform at your own risk.

7. Your Rights

You have the right to:

  • Request a copy of your data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data (except where legally required to retain it)

To exercise any of these rights, contact us at: helpcenter@zimbapay.com

8. Data Retention

We keep your information only as long as:

  • Required by Nigerian financial or tax law
  • Necessary to complete your transactions
  • Needed for customer support or dispute resolution

9. Children’s Privacy

Zimbapay does not knowingly collect data from individuals under the age of 18. If we become aware of such collection, we will delete the data immediately.

10. External Links

Our site may contain links to external websites (e.g., WhatsApp, Printify).
Zimbapay is not responsible for the privacy practices or content of those third parties.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify users of major changes through the website or email.

Last updated: [Insert Date]

12. Contact Us

For any privacy-related concerns or questions, contact:
📧 helpcenter@zimbapay.com
📍 Shop C3/2, Trans Wonderland Complex, Bodija, Ibadan, Nigeria